PULSE
Operational intelligence for payment infrastructure.
One payment.
Seven systems.
Where did it fail?
Why?
What happened next?
One operational view.
Observe the estate.
Without replacing the estate.
See every hop.
Every RRN. Every stage. One trace.
148,209
Last 24h
96.4%
All zones
4,112
Traced to stage
318
Awaiting state
₹ 41.8 Cr
Illustrative
Transactions
| Txn timestamp | MID | TID | Amount | Txn status | Overall status | Transaction stages | Retry behaviour |
|---|---|---|---|---|---|---|---|
| 09:41:02.338 | MID•••4417 | TID•••0912 | 12,480.00 | Approved | Complete | PGEFRMSWSTTLMFRMICMACNT | None |
| 09:41:16.104 | MID•••7730 | TID•••2264 | 3,150.00 | Declined | Broken | PGEFRMSWSTTLMFRMICMACNT | 2 attempts · recovered |
| 09:42:03.771 | MID•••1188 | TID•••5501 | 48,900.00 | Hold | In progress | PGEFRMSWSTTLMFRMICMACNT | None |
| 09:42:44.019 | MID•••4417 | TID•••0912 | 12,480.00 | Approved | Complete | PGEFRMSWSTTLMFRMICMACNT | Retry of 41827 |
| 09:43:12.560 | MID•••9042 | TID•••8814 | 899.00 | Declined | Broken | PGEFRMSWSTTLMFRMICMACNT | 3 attempts · abandoned |
| 09:43:58.223 | MID•••1188 | TID•••5502 | 22,340.00 | Approved | Complete | PGEFRMSWSTTLMFRMICMACNT | None |
A decline isn't the end of the story.
- Attempt 01Declined
- Attempt 02Success
- OutcomeRECOVERED
- Attempts
- 2
- Recovery
- Within 00:01:28
- Merchant
- MID•••7730
- Amount
- 3,150.00
- Card pattern
- Same card pattern · 4 •••• 2264
Always on.
Every 60 seconds.
Health. Load. Transaction volume. Across every monitored zone.
- pos-app-01HealthyLoad 38%Vol 12.4k
- pos-app-02HealthyLoad 44%Vol 11.8k
- pos-db-01WarningLoad 81%Vol —
- pg-edge-01HealthyLoad 29%Vol 8.9k
- pg-core-01HealthyLoad 52%Vol 9.2k
- upi-sw-01HealthyLoad 61%Vol 34.1k
- upi-sw-02HealthyLoad 57%Vol 33.6k
- au-pos-01HealthyLoad 22%Vol 4.1k
- au-sttlm-01HealthyLoad 35%Vol —
AI that explains.
Not just alerts.
- 01 · Anomaly detected
Decline rate rising — POS zone · 09:52
- 02 · Transaction signal
Stage failures concentrated at SW — Switch
- 03 · Infrastructure signal
pos-db-01 load above threshold, 3 cycles
- 04 · Historical context
Comparable incident retrieved via RAG
- 05 · AI-assisted root-cause analysis
Signals correlated across all three
- 06 · Likely root cause
Switch host degradation under sustained load
- 07 · Supporting evidence
Stage concentration · host telemetry · prior incident
- 08 · Recommended next action
Review switch host capacity with L2 before the next settlement cycle
- 09 · Operator decides
L1 triage → L2 accept · adjust · escalate
From detection
to diagnosis.
Control matters.
Observability
Access
Auditability
AI governance
Operational control
Pulse recommends.
The operator decides.
Built for PCI-DSS regulated infrastructure
Let's follow one transaction.
- RRN
- 5•••••••41902
- Timestamp
- 09:47:11.204
- MID
- MID•••7730
- TID
- TID•••2264
- Amount
- 3,150.00
A payment failed.
Finding out why shouldn't take hours.
